Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Cervical screening information
Cervical screening is the best protection against cervical cancer. If you are due your smear appointment, please watch this informative video below to explain the procedure and the benefits of ... [continue] Cervical screening information
Complaints and compliments
Complaints If you have a complaint about the service you have received from any member of staff working in this practice, please let us know. The practice operates a Complaints ... [continue] Complaints and compliments
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by: filling out an online registration form ... [continue] How to register
Named GP
All patients at the Vine House Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP
Patient confidentiality
Everyone working for the NHS has a legal duty to keep information about you confidential. We will only ever use of pass on information about you if others involved in ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
We only accept new registrations from patients who live within our practice area.
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
